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Technology · 3,500 employees

Enterprise SaaS Company

Zero Trust Access Governance

GovernanceEntra ID11 weeks
−80%
Standing access
Days → minutes
Access request time
Passed
SOC 2 controls

The challenge

Hyper-growth had outpaced the company's access controls. Engineers accumulated broad standing access to production systems, onboarding was a manual Slack scramble, and the company had committed to a SOC 2 Type II audit with no formal access governance in place.

The approach

  1. 1

    Inventoried access across cloud platforms and mapped it to job functions and risk.

  2. 2

    Implemented Entra ID Entitlement Management with access packages scoped per role.

  3. 3

    Configured Privileged Identity Management for just-in-time, approval-gated production access.

  4. 4

    Automated quarterly access reviews with evidence mapped directly to SOC 2 controls.

  5. 5

    Documented the access model and break-glass procedures for auditors.

The outcome

Standing access to production fell by 80%, access requests resolved in minutes through self-service packages, and the company passed its SOC 2 Type II audit with its access-control objectives fully met.

Standing production access
−80%
JIT elevation
Live
SOC 2 Type II
Passed

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