Identity Operations Automation
The identity team manually created accounts, assigned licenses, and built status reports by hand across AD and Microsoft 365. New-hire provisioning took days, reports were inconsistent, and critical scripts lived only on one engineer's laptop with no version control.
Identified the highest-value, most error-prone manual tasks to automate first.
Built a source-controlled PowerShell module on the Microsoft Graph SDK for provisioning and deprovisioning.
Automated license assignment, group membership, and onboarding workflows.
Created scheduled reports for stale accounts, MFA status, and privileged group membership.
Secured automation with a certificate-based app registration and least-privilege Graph scopes.
New-hire provisioning dropped from days to minutes, reporting became consistent and automatic, and the team's automation now lives in source control with documentation the whole team can maintain.
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